Relationships & Communication 

• Cypriot prefer face-to-face meetings rather than doing business by telephone or in writing, which are regarded as too impersonal.
• It takes time to develop relationships; this may be accomplished in the office, over extended lunches, dinners and social outings.
• Once a relationship has developed, their loyalty will be to you personally rather than to the company you represent.
• If our company changes representatives, the relationship building will need to begin anew.
• It is imperative to show deference and respect to those in positions of authority.
• When dealing with people at the same level, communication can be more informal.
• Under no circumstances should you ever let someone think that you do not trust them, since trust and personal relationships form the cornerstone of business.

Business Meeting Etiquette

• Appointments are necessary and should be made in advance.
• The initial request should be in writing and may be confirmed by telephone.
• Panctuality is expected, although you should be prepared to be kept waiting.
• Meetings often veer off the agenda.
• Meetings may be interrupted frequently, so be patient.
• Decisions are not reached at meetings. Meetings are for discussion and to exchange ideas.

Business Negotiation

• Personal relationships are the foundation of a successful business relationship.
• Who you know can be more important than what you know.
• Do not raise your voice or appear upset or emotional while speaking.
• Business discussions can be lengthy.
• Contracts are crucial and will be followed to the letter.
• Cypriots are skilled negotiators.
• Expect a great deal of bargaining.
• Opening bids should leave a great deal of room for negotiation and concessions on both sides.

Dress Etiquette

• Cypriot dress is casual. Nevertheless be careful to dress properly for a business meeting.
• Men should wear dark coloured, conservative business suits.
• Women should wear a conservative dress or business suit.
• Don't remove a jacket or tie before your colleague does so.

Working Hours

Public Service Hours:

Winter Period (September 1 - June 30)
Monday - Friday: 07:30 - 14:30
Thursday: 07:30 - 14:30, 15:00 - 18:00
Summer Period (July 1 - August 31)
Monday - Friday: 07:30 - 14:30

Office Hours:

September 15 - May 31
Monday - Friday: 08:00 - 13:00, 15:00 - 18:00
June 1 - September 14
Monday - Friday: 08:00 - 13:00, 16:00 - 19:00

Banking hours for the public:

Monday - Friday: 08:15 - 13:00
Monday: 15:15 - 16:45.
(May, June, July, August: Monday - Friday: 08:15 - 13:00)

Social Media Guide

For info & how to use social media click here