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Business Etiquette Basics

Relationships & Communication 

  • Cypriot prefer face-to-face meetings rather than doing business by telephone or in writing, which are regarded as too impersonal.
  • It takes time to develop relationships; this may be accomplished in the office, over extended lunches, dinners and social outings.
  • Once a relationship has developed, their loyalty will be to you personally rather than to the company you represent.
  • If our company changes representatives, the relationship building will need to begin anew.
  • It is imperative to show deference and respect to those in positions of authority.
  • When dealing with people at the same level, communication can be more informal.
  • Under no circumstances should you ever let someone think that you do not trust them, since trust and personal relationships form the cornerstone of business.


Business Meeting Etiquette

  • Appointments are necessary and should be made in advance.
  • The initial request should be in writing and may be confirmed by telephone.
  • Panctuality is expected, although you should be prepared to be kept waiting.
  • Meetings often veer off the agenda.
  • Meetings may be interrupted frequently, so be patient.
  • Decisions are not reached at meetings. Meetings are for discussion and to exchange ideas.


Business Negotiation

  • Personal relationships are the foundation of a successful business relationship.
  • Who you know can be more important than what you know.
  • Do not raise your voice or appear upset or emotional while speaking.
  • Business discussions can be lengthy.
  • Contracts are crucial and will be followed to the letter.
  • Cypriots are skilled negotiators.
  • Expect a great deal of bargaining.
  • Opening bids should leave a great deal of room for negotiation and concessions on both sides.


Dress Etiquette

  • Cypriot dress is casual. Nevertheless be careful to dress properly for a business meeting.
  • Men should wear dark coloured, conservative business suits.
  • Women should wear a conservative dress or business suit.
  • Don't remove a jacket or tie before your colleague does so.


Working Hours

Public Service Hours:

Winter Period (September 1 - June 30)
Monday - Friday: 07:30 - 14:30
Thursday: 07:30 - 14:30, 15:00 - 18:00
Summer Period (July 1 - August 31)
Monday - Friday: 07:30 - 14:30

Office Hours:

September 15 - May 31
Monday - Friday: 08:00 - 13:00, 15:00 - 18:00
June 1 - September 14
Monday - Friday: 08:00 - 13:00, 16:00 - 19:00

Banking hours for the public:

Monday - Friday: 08:15 - 13:00
Monday: 15:15 - 16:45.
(May, June, July, August: Monday - Friday: 08:15 - 13:00)