Individuals’ Professional Development plays a pivotal role in every organisation’s success. Human capital should be considered an asset that needs to be nurtured and well maintained so that it appreciates in value as time goes by.

World Trade Center Cyprus offers training, seminars and performance assessment under the service Business Education Excellence (BEE). Through BEE, we aim to help our members and clients reach the heights of their potential as businesses, but also as individuals within a team.

As part of our BEE programme, we offer Training and Development Seminars which focus on three main tracks:
• Customer Service
• Leadership
• Sales

All of our seminars are fully customisable to meet the needs of your establishment.

Alongside our Training and Seminars, we also offer Performance Assessment, an assessment tool which offers realistic insight into the day-to-day performance of our clients’ employees. We have a team of Performance Assessment Agents who will either visit or call the client under the guise of a customer, to assess their performance. We then take the assessment and turn it into tangible results, which our clients have access to 24/7 through our online platform.

Performance Assessment can be used after training is delivered to monitor progress of a team, but also before training has been delivered to help understand what a team’s strong and weak points are so that a more customised training programme can be designed.